Our client is a central London law firm with around 100 staff. They work in five main areas of business, including; Corporate, Real Estate and Private Client.
Their benefits package includes corporate gym membership, season ticket loan, 25 days holiday and pension scheme.
They are now looking to recruit a Credit Control Assistant, you will work closely with the Senior Credit Controller and our wider Accounts & Finance team to provide an efficient and comprehensive credit control service to the firm, pursuing debtors by telephone, email, and letter to secure payment in line with the firm's payment terms.
Responsibilities
- Provide a comprehensive credit control service – pursue small to medium sized debtors of the firm by telephone, email, and letter to ensure payment for our services in line with our payment terms.
- Chasing on a weekly basis until paid or queries resolved.
- Liaise with internal stakeholders (secretaries, fee-earners, and partners) to improve our collections and reduce debtor days – agreeing collection plans with our legal teams.
- Review aged debt lists regularly to identify bills which need to be chased – ensuring any issues are identified and dealt with (or escalated) promptly.
- Take ownership of chasing internal and external queries holding up payments and ensuring internal stakeholders are updated with timeframes for resolution.
- Review bills, remittances, receipts, etc to ensure there are no discrepancies and resolving issues as they may arise;
- Obtaining credit reports for new clients and applying to PMS (Elite 3E).
- Involvement in ongoing aged / historic debt project to unlock settlement and ensure we have updated records on the system.
- Meeting with a small number of fee earners monthly/quarterly to work through their outstanding bill balances.
- Produce partner and fee earner debt reports across the firm. Liaising and dealing with any action points that arise and upkeep of system records.
- Processing credit card payments from clients.
- Assisting with and reviewing the exposure report when needed.
- Loading invoices to various billing portals across several teams.
- Bills despatch (where required).
- Process small bill write offs and update the register accordingly.
- Process write-offs of irrecoverable WIP balances.
- Process write-offs of irrecoverable disbursement balances.
- Close completed client matters on Elite 3E.
- Update Fee Earners on Elite 3E as and when required.
- Ensure compliance with the firm's policies and procedures, as well as all regulatory requirements, at all times.
- Provide support as required to the wider Accounts & Finance team on ad-hoc projects, or cyclical requirements (month-end, year-end, audits, etc).
- Other ad-hoc duties as required.
Candidate Profile
- Previous experience in a credit control position (at least one year), ideally in a law firm or professional services environment.
- Excellent communication skills, both in telephone manner and written communication.
- Strong attention to detail and accuracy.
- Proficient in the use of Office 365 applications, particularly Excel.
- Good organisational skills and ability to prioritise effectively.
- Have a positive attitude and be proactive.
- Ability to ensure confidentiality of all information is maintained.
Important Notice
It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its Clients.
