Legal Document Production Lead / Assistant Manager
Permanent – Full Time
Hybrid – 3 days in London office / remainder from home
Hours: 9:30am – 5:30pm
Salary: £55,000 – £57,000 + Bonus + Excellent Benefits
Location: West End, London (WC1)
A prestigious global law firm is seeking a highly skilled Legal Document Production Lead to play a pivotal role in the smooth and efficient delivery of its document production service. This is a fantastic opportunity to join a firm that invests heavily in its people, offering a dynamic mix of hands-on document production and leadership responsibilities within a collaborative, high-performing team. This role offers hybrid working of either 2 or 3 days per week working from home.
You will support the Document Centre Manager in overseeing workflow, maintaining exceptional accuracy standards, and ensuring outstanding client service is consistently delivered.
Key Responsibilities
- Deliver a first-class document production service using advanced in-house Word templates.
- Handle complex document tasks including amendments, conversions, PDF work, digital dictation, repairing corrupt documents, organisation charts, and PowerPoint presentations.
- Support oversight of workflow through cloud-based systems such as BigHand Now and NetDocs.
- Perform meticulous quality checks before returning finalised documents to fee-earners.
- Troubleshoot formatting and technical issues, ensuring smooth resolution.
- Act as a senior escalation point for queries and technical guidance.
- Work collaboratively with the Document Production Manager to maintain a cohesive team and high standards.
- Partner with colleagues on more complex and large-scale document projects.
Skills & Experience Required
- Proven long-term experience within legal document production in a law firm.
- Confident supporting or leading document production teams or workflow.
- Advanced MS Office expertise — particularly in Word — plus experience with Visio and Adobe Acrobat.
- Experience with BigHand Now, NetDocs or similar workflow/document management systems.
- Exceptional quality control, attention to detail, and time management.
- Strong communication and relationship-building skills — confident liaising across departments.
- Proactive, solutions-focused and calm under pressure.
Benefits Snapshot
- Annual guaranteed salary review
- Generous annual bonus scheme
- 25 days holiday, rising with length of service + buying/selling options
- Private medical insurance
- Enhanced parental leave
- Stunning modern offices in WC1
- 2 or 3 days per week working from home
This role is ideal for a confident, senior document specialist who enjoys combining high-level document production work with workflow coordination and team support — all within a world-class international law firm.
