My client is a city law firm with c100 staff. They are a young and dynamic practice that is growing. They work in a number of different practice areas including; Employment, Dispute Resolution, Real Estate and Intellectual Property.
We are seeking an experienced Senior Credit Controller to take ownership of the firm’s credit management function. Reporting to the Finance Director, this role will lead on Work In Progress (WIP) reviews, oversee debt recovery including managing the firm’s external debt collection agency, and provide day-to-day management of an in-house Credit Controller. The successful candidate will play a key role in maximising cash flow, reducing lockup days, and ensuring a robust and proactive approach to credit control across the firm.
Responsibilities
- Oversee the full debt recovery process, ensuring proactive and timely collection of outstanding balances.
- Recommend and implement improvements to processes and systems including driving major culture change.
- Produce and present regular WIP and Debt information to senior management.
- Handle complex or high-value debt matters directly, maintaining a balance between recovery and client relationship management. Identify and escalate high-risk accounts.
- Lead regular WIP reviews with Partners and Fee Earners, driving billing discipline and minimising lock-up.
- Recommend debt provisioning levels and work closely with the Financial Controller to record these within the finance system.
- Line manage, mentor, and develop the Credit Controller, ensuring consistency, efficiency, and best practice.
- Set clear objectives, monitor performance, and support professional development.
- Co-ordinate with cashiers to ensure compliance with Solicitors’ Accounts Rules.
- Manage the relationship with the firm’s external debt collection agency, monitoring performance and ensuring effective escalation of cases.
Candidate Profile
- Significant credit control experience in a professional services or law firm environment.
- Demonstrable experience of managing a high-value, complex debtor ledger.
- Previous team leadership or supervisory experience preferable
- Strong relationship management skills, with the ability to influence Partners and Fee Earners.
- Experience working with external debt collection agencies.
- Excellent negotiation and communication skills.
- Strong financial analysis and reporting skills; advanced Excel required, legal practice management systems an advantage.
Important Notice
It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.
